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View Entry Info: TM-TWIN Random Reboots

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Thread: TM-TWIN Random Reboots

  1. #1
    stilts's Avatar
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    TM-TWIN Random Reboots

    Hi everyone,

    For quite a while now I have been encountering random reboots with Vix on my TM-TWIN, this has been on/off for quite a while. I have in the past had various plugins installed which I think may have contributed to some of them with possible memory issues, however, more recently I have upgraded to the latest version of Apollo and only restored my settings with no additional plugins.

    Yesterday evening whilst watching BBC One HD I had 3 reboots in a 15 minute period, no crash messages displayed on screen, the TV just went black for a few seconds and then the boot process started, I had enabled debug logs the previous night so I will be attaching the log I think is the most useful.

    There's nothing too obvious to me at the end of the log file when the crash occurred, however, I have spotted the following which might mean something to someone:

    [iInputDevices] getInputDevices <ERROR: ioctl(EVIOCGNAME): [Errno 25] Inappropriate ioctl for device >
    setPixmapNum(0) failed! defined pixmaps: []

    I have 3 log files in total and the above errors are in all of them.

    Possibly one other thing to note, and I don't know if it's linked at all, the reboots started to occur not too long after I'd switched on my Yamaha Amp (RX-V673), the TM-TWIN is connected directly to the amp via HDMI, however, when the amp is in standby I can still watch TV (HDMI pass-through), but I had switched it only for the surround sound.Enigma2-01-01-1970_01-00-52.log

    If anyone can advise on what's possibly causing these it would be much appreciated.

  2. #2
    abu baniaz's Avatar
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    Can you try without the amp for a few days?

  3. #3
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    Hi abu,

    I can, but long term is this feasible, are there any settings that can be changed should this be the root cause?

  4. #4
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    If that is the root cause, we have to wait for TM to fix it.

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    stilts's Avatar
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    Is there anything in the attached log that indicates this as the problem (linked to what took place)?

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    Update,

    Another random reboot, Yamaha Amp not on so it can't be linked to that.


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    abu baniaz (18-10-14)

  8. #7
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    Not on or not connected?

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    Well it is connected, amp in standby.

    Do you think I should simply try the twin direct to tv via hdmi and use the optical out to the amp?


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    Yes please. Direct connection between receiver and TV.

  11. #10
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    Ok


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  12. #11
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    Enigma2-01-01-1970_01-00-50.logenigma2_crash_1413743477.logHi Abu, update

    Sat receiver connected directly to TV earlier, since then I've had another 2 reboots (new logs attached).

    The only other thing I know that I've done to the box after flashing it was to upgrade the skin to my favourite which was 'Magic-HD-Noire', I have since set it back to the default just in case (Vix-Night-HD) - no other plugins installed.

    Hopefully something might be obvious in the logs.

  13. #12
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    And another reboot since returning to default skin.

    It's becoming very annoying, looking very unstable!

    Would it be a good idea to try say a '4D' image?


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  14. #13
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    It has an internal 1Tb hard disk too if that helps in anyway (for the problem)


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  15. #14
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    I doubt it is your hard dive, but you can try with it disconnected. If you try another image, try with the bear minimum/simplest setup.

    TM tell people to use the 4D image. Dont use a premade chanenl list, initialise your HDD, dont install any plugins. They have to start at simplest level. Their developers use the 4D image, so that is what they use.

    If it was a VIx image issue, then we would be inundated with random reboot issues. Problem is trapping the fault and being able to reproduce it.

  16. #15

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    Could it be overheating?
    What temps are being reported in Menu -> Information -> About?
    Where is the box? anything blocking airflow?

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