hi, can anyone help please I'am having problems with my printer, I'am not able to print of my laptop but can from my phone the printer is a epsom xp-215 which worked fine till my son came down to print some tickets off the next time I come to use it it dose'nt work, its showing up on my laptop as ready when I try to print it shows print error oh my operating system is windows 8. thanks for any replys